It has been an extremely busy year! Below are some of the highlights:
- ALL centres have now undergone a spot check from the NCAC (National Childcare Accreditation Council) and we are extremely proud of all teams as we successfully met all of the Satisfactory standards outlined in the relevant Child Care Quality Assurance Quality (CCQA) Practices Guide.
- Little Assets Melbourne City had their annual food safety audit, conducted by the City of Melbourne and their overall final rating was determined as Excellent.
- Most parents have received and provided their feedback on the parent satisfaction surveys. We are now working through the surveys and looking at areas listed for improvement. Whilst we love to hear positive feedback about our service, it is beneficial as a business to receive constructive negative feedback as it allows for us to recognise areas in which may be weaker than others and develop strategies to improve.