April 1, 2016

Government Assistance

When receiving CCB you are responsible for keeping the Australian Government and your child care service provider up-to-date and notifying them when your circumstances change.

Here is a checklist of responsibilities:

  • provide your child care service provider/s with your child/ren’s Customer Reference Number and date of birth along with your Customer Reference Number and date of birth. Note: make sure you give the date of birth and Customer Reference Number for the parent or guardian who is claiming CCB.
  • sign or initial attendance records daily to show when your child starts care (‘time in’) and finishes care (‘time out’) — do not sign blank attendance
    records. This is a legal requirement

  • sign or initial attendance records each time your child is absent from care. Attendance sheets are a legal document

  • inform each child care service provider you are using when you have used your initial 42 absence days (only if you receive CCB as a fee reduction) and
    provide your child care service provider with documents where necessary for:
    a. additional absence days your child is absent from care
    b. an increase in the number of maximum hours you can get paid CCB

  • advise Centrelink when changes happen that may affect your CCB. These include when:
    a. your child stops using child care

    b. your child starts or leaves school

    c. your and your partner’s income changes

    d. you change partnering arrangements (opposite or same-sex) for example—if you get married, registered, separated or divorced

    e. your or your partner’s residence status changes

    f. your address or bank account details change.